Rolloplast recognizes the importance of the subject for the Security of Personal Data, as well as for electronic transactions, and has taken all the necessary measures, with the most modern and advanced methods, to ensure the maximum possible security. All information, which is related to the personal data of the users, is ensured as confidential in compliance with the current legislation for the protection of personal data. The security of our online store is achieved by the following methods:

 

Customer Identification

The codes used to identify the user/customer are two: the Login Code (Username) and the Personal Secret Security Code (Password), which each time they are registered provide access with absolute Personal Data Security. He is given the possibility to change the Personal Secret Security Code (password) as often as he wishes. The only person who has access to his details is himself through the above codes and is solely responsible for maintaining his secrecy from third parties. In the event of its loss or leakage, the COMPANY must be notified immediately, otherwise it is not responsible for the use of the secret code by an unauthorized person. The COMPANY’s online store in no way discloses or makes public the personal data and information of users/customers. Personal data is used exclusively for the proper execution of transactions. All information is encrypted and stored with absolute security.

Transaction Confidentiality

The details of the users (name, occupation, e-mail address, home address, landline phone, mobile phone, etc.) and the transactions of the users of the online store are considered confidential, as in the usual transactions at the COMPANY’s headquarters. The users, when providing their details in the context of their transactions, as with this one, will be informed by the COMPANY and consent and accept the imminent processing of these personal data, for the needs of the smooth and smooth transaction between the parties, as well also the transmission of these data to recipients who will be specifically identified and are the employees and employees of the company in the context of the processing of the drawn up contract. Also, the existence of the right of access and the right of opposition of articles 12 and 13 of Law 2472/1997 is hereby notified. It is ensured that only authorized employees have access to transaction information and only when necessary, e.g. to process orders.

The details of customers, to whom a tax receipt has been issued by our company, are kept for 20 years,

in accordance with the applicable legislation on the preservation of tax books and data (including any extensions).

 

They are automatically deleted from our online store:

 

• Completed orders after 5 years
• Uncompleted orders after 7 days
• Inactive accounts after 6 months

 

According to the current European GDPR Legislation, the COMPANY is committed to the absolute Security of Personal Data, not to disclose the details of customers and their transactions, unless it has a written authorization from them, or this is required by a court decision or a decision of another public authority . The personal data declared in the online store with the Rolloplast brand are used exclusively by it or companies collaborating with it, for the purpose of supporting, promoting and executing the business relationship. All the documents and electronic data that will be exchanged between the parties in the context of the sale will be kept by the COMPANY. The customer can access them if they wish.